Communication, Identification, and Verification
Significant medical errors during the care of hospitalized patients leads to the death of 45,000–98,000 patients per year. Healthcare-acquired conditions (HACs) may reach ten times this number. Recent changes in Medicare and Medicaid reimbursement rules prevent reimbursement for HACs. Over the protests of hospital associations, Medicare recently published the location and incidence of harmful events. These actions are meant to encourage hospitals to reduce medical errors.
This course covers three issues related to the incidence of medical errors in hospitalized patients. All three are critical for the safety of patients.
These three critical issues are:
- Communication among healthcare providers
- Identification of patients
- Verification of patient, procedure, and site before a procedure
The Joint Commission recognizes the importance of communication, identification, and verification.
The Joint Commission has several standards and National Patient Safety Goals that aim to:
- Improve the effectiveness of communication among caregivers
- Improve the accuracy of patient identification
Accredited facilities are expected to meet these goals by following certain recommendations.