HealthStream Brands

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Introduction to Performance Improvement Course

The following topics covered in this course include: Improvement of quality and safety, Increased customer satisfaction, creating work environments that attract and retain staff, and how to save time and money.

After completing this course, you should be able to:

  • Identify the function of each activity in the P.I process
  • List the responsibilities of each player on the P.I. team

Courseware Learning Objectives

After completing this course, you should be able to:

  • Identify the function of each activity in the P.I process
  • List the responsibilities of each player on the P.I. team