Violence includes many behaviors. These behaviors range from rude language to murder. When violence happens to a person at work, that violence is considered to be workplace violence.
Workplace violence is a very real threat in the healthcare setting. Healthcare workers deal with residents and family members who often feel frustrated, vulnerable, and out of control. These people can become violent.
This course will teach you how to prevent and handle workplace violence.
You will learn:
- How, where, when, and why violence occurs in the healthcare setting
- The key parts of a Violence Prevention Program
- How to be safe around violent or potentially violent individuals