Provider Communication and Patient Identification in the Home Health and Hospice Setting
Adverse events in home healthcare and hospice have begun to emerge. Overall rates of adverse events in this setting range from 3.5 to 15.1%. Two related aspects of medical care can be the cause of an adverse event:
- Identification of patients
- Communication among healthcare providers
Ineffective communication is a major cause of adverse events in all healthcare settings, including the home healthcare and hospice setting.
Errors in patient identification are less common in this environment than in other settings. If errors do occur, however, they can have terrible results.
This course will provide you with the information you need to provide safe, quality care to your home healthcare and hospice patients. Specifically, you will learn about best practices for effective communication and accurate patient identification.