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Providing Culturally Competent Care in the Ambulatory Surgery Center

In the ASC setting, cultural competence refers to the ability to provide appropriate and effective care to members of various cultural groups.

This ability rests on a set of

  • Attitudes
  • Skills
  • Policies
  • Practices

It is important for ASC staff to understand and communicate with their patients on an in-depth level.

Providing culturally competent care will allow you to:

  • Provide optimal care for all patients
  • Maintain compliance with laws and recommendations

Courseware Learning Objectives

After completing this course, you should be able to:

  • Identify the assumptions you make about patients from different culture groups
  • Identify guidelines and best practices for improving the quality of your interactions with cross-cultural patients
  • Define the components and overall goal of a cross-cultural patient assessment
  • Explain how to increase patient compliance with treatment goals